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Road gully blocked with leaves and debris in the rain

Emergency Drain Unblocking & Drainage Help

Sewage backing up or a drain overflowing? Call now — we’re open 7 days, 6am–8pm, with emergency call-outs 365 days a year and no call-out fee.

Emergency Drainage

Fast Help When Your Drains Can’t Wait

If waste water is backing up into your home, a manhole is overflowing or you have no working toilet, call Urgent Drainage Solutions on 07300 600 950. We clear blocked drains, toilets, sinks, gullies and manholes across Nottingham, Nottinghamshire, Derbyshire, Leicestershire and Lincolnshire, 7 days a week from 6am to 8pm, with emergency call-outs 365 days a year.

There’s no call-out fee and the price is agreed before we start. Standard drain unblocking starts from £95 + VAT — see our prices.

  • No call-out fee
  • Price agreed first
  • Open 7 days, 6am–8pm
  • Emergency call-outs 365 days

Is It An Emergency?

Drainage Problems That Need Help Today

Not sure whether it can wait? Call us — we’ll tell you honestly. These situations usually need an engineer as soon as possible:

Sewage Coming Up Inside

Toilets, showers, baths or floor drains backing up with dirty water or waste.

Overflowing Manhole Or Gully

Waste water spilling across your garden, drive, yard or into the road.

No Working Toilet

The only toilet in the home is blocked — especially with children or a vulnerable person in the house.

Collapsed Drain Or Sinking Ground

A hole, dip or void opening up over or near a drain run, or a sudden foul smell outside.

Business Drains Blocked

A kitchen, washroom or yard drain blocked at a restaurant, retail unit, school or care home.

Storm Water Backing Up

Blocked gullies or drains pushing rainwater towards doors, airbricks or garages in heavy rain.

While You Wait

What To Do Until Our Engineer Arrives

A few simple steps limit the damage and keep everyone safe. Never put yourself at risk to clear a drain.

01

Stop using water

Don’t flush, run taps, shower or use the washing machine or dishwasher — every litre adds to the overflow. Ask everyone in the house to do the same.

02

Keep clear of dirty water

Sewage carries harmful bacteria. Keep children and pets away, wear rubber gloves if you must touch anything, and wash your hands thoroughly afterwards.

03

Leave heavy covers alone

Manhole covers are heavy, can crack and can trap fingers, and an open chamber is a fall hazard. Leave lifting to our engineers.

04

Skip the chemicals

Don’t pour drain unblocker, bleach or caustic soda into a blocked drain. It rarely works and can splash back when the drain is opened.

05

Stay safe around electrics

If water is near sockets or appliances, keep away. Only switch off at the consumer unit if you can reach it from a dry place.

06

Check with neighbours and take photos

If next door has the same problem, it may be the public sewer. Photos of any damage will help if you make an insurance claim.

Who should you call?

  • A drain serving only your propertyThat’s your responsibility — call us on 07300 600 950.
  • A shared pipe or public sewerThe water company — Severn Trent on 0800 783 4444 across Nottinghamshire and most of Derbyshire and Leicestershire, or Anglian Water in most of Lincolnshire.
  • A road gully or highway drainYour county or city council. Not sure which it is? Call us and we’ll help you work it out.

More detail in our guide: who is responsible for a blocked drain?

Speak To An Engineer

Drain Emergency? Speak To An Engineer Now

We don’t quote made-up response times. When you call, we check where our engineers are and tell you when we can realistically be with you — and we prioritise sewage inside homes and flooding.

Call now — you’ll speak to an engineer

07300 600 950
  • Monday – Sunday: 6:00am – 8:00pm
  • Emergency call-outs 365 days a year
Book The Next Available Slot

How It Works

What Happens When You Call

Clear communication from the first call to the final flush test — and no surprises on price.

01

Call & describe the problem

Tell us what’s happening. We’ll ask a few quick questions and give you an honest arrival estimate.

02

Engineer on the way

We confirm your arrival window and keep you updated. There’s no call-out fee.

03

Price agreed first

Our engineer checks the drain and agrees the price with you before any work starts.

04

Cleared, tested & explained

We clear and test the drain, tidy up and explain the cause — with a CCTV check if we suspect damage.

Client Testimonials

What Our Happy Customers Say About Us

Homeowners, landlords and businesses across the East Midlands rate us 4.9 out of 5 on Google for fast, tidy, honest drainage work.

101+

Genuine Google reviews, averaging 4.9 stars

Trusted By Homeowners & Businesses Across The East Midlands

Gino came explained everything to me and was very profesional and extremely polite and respectful Cleared my drain and explained it to me as he did the job He did the job efficiently and as quick as he needed to be Did a great job thank you
Noel Burton Google review · September 2026

Join Hundreds Of Satisfied CustomersBook Online Today

Emergency FAQs

Emergency Drainage Questions

Quick answers for when something has gone wrong. If water is coming into your home, call us first and read later.

Still Have Questions About Your Drains?

Our engineers are happy to talk you through the problem, the likely fix and the price before you book — no obligation.

We are open 7 days a week from 6am to 8pm and offer emergency call-outs 365 days a year, including weekends and bank holidays. Call 07300 600 950 and we will tell you honestly how soon an engineer can reach you.

It depends on where you are and what other emergencies are already booked in. When you call, we give you a realistic arrival estimate rather than a promise we can't keep, and we prioritise sewage inside homes and flooding. Our engineers cover Nottinghamshire, Derbyshire, Leicestershire and Lincolnshire from our base in Southwell.

No. There is never a call-out fee — you pay for the work, not for us turning up. For urgent same-day visits we give you the likely price on the phone before we set off, and the final price is agreed before any work starts. Standard drain unblocking starts from £95 + VAT.

Stop using water in the house, keep people and pets away, and don't lift the cover further or try to rod it yourself. If neighbours have the same problem, the blockage may be in the public sewer, which Severn Trent (0800 783 4444) looks after across Nottinghamshire. Otherwise, call us and we will clear it.

No. Chemical unblockers rarely shift a serious blockage, can damage older pipes and can splash back and burn skin. They also put our engineers at risk when they open the drain. If you have already used one, please tell us before we start.

In England, pipes shared with neighbours and pipes beyond your property boundary have generally been the water company's responsibility since 1 October 2011, and road gullies belong to the council. If we find the problem isn't on your side, we will tell you and help you report it.

Most buildings insurance policies cover damage to underground pipes and drains you are responsible for, but exclusions such as wear and tear are common and every policy is different. Tell your insurer before repairs if you can. We can provide photos, CCTV footage and a written report to support a claim.

Blocked Drain Right Now? We’re Ready To Help

Call 07300 600 950 for emergency drain unblocking across Nottingham and the East Midlands — 7 days, 6am–8pm, 365 days a year.

No Call-Out Fee
Price Agreed First
Open 7 Days, 6am–8pm
Emergency Call-Outs 365 Days

Book In Under A Minute

Get A Local Drain Engineer In 3 Quick Steps

No long forms and nothing to pay online. Tell us what's wrong and where, and we'll hold the earliest arrival window for you. If water is coming up right now, call us instead.

  • No call-out fee
  • Price agreed before work starts
  • 12-month guarantee on repairs
  • Rated 4.9 on Google
  1. 01

    Tap the job

    Blocked drain, CCTV survey, gutters or a repair — pick what's wrong.

  2. 02

    Add your address

    Start typing and pick it from the list. We hold the earliest arrival window for you.

  3. 03

    Leave your name and number

    No payment online. We confirm, and the engineer calls when they're on the way.

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